LiveDesk: Live Support services

Nishkrant Media presents "LiveDesk.Org".

LiveDesk provides state of the art Live Support System is the cost effective tool that helps you sell your product online and give superior customer support service. With just the click of the mouse, your web site visitors can contact your support team for live assistance through LiveDesk's live chat system.

Features

Operators
Departments
Price
Real-Time Communication
Real-time Chats
Multiple Chat Requests
Operator-to-Operator Chats
"Party is typing" Notify
Email Signature
Auto Save Transcripts
Search Transcripts
Department Share Transcripts
Email Transcripts
Capture Visitor Data
Sales and Marketing
Ad Tracking (Track'it) popular! - [click to learn more]
Track Visitor Refer URL popular!
Initiate (Proactive) Chat
PUSH HTML pages popular!
Customization and Administration
Operator Console Monitor
Operator Online/Offline Activity Monitor
Department Chat Icons Exclusive!
TEXT LINK to support
Remote Administration
Time Zone Setup
Spam Blocking
Chat Window Themes [ click to learn more ]
Reporting and Stats
Operator Rating System
Visitor Traffic Monitor popular!
Daily Request Reports
Log Transcripts
Efficiency Control
Hidden Departments - [click to learn more]
Traffic Monitor Refresh Rate
Knowledge Base (FAQ) Integration
Assign Operator to Multiple Departments popular!
Operator Auto-Reconnect
Canned Responses
Canned Commands
Department Canned Responses
Set Operator Request Order
Request Load Balancing
Request Polling
Set Request Polling Type
Transfer Calls
Support Hour Message
Sound Request Alert
Leave a Message