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Nishkrant Media presents "LiveDesk.Org".
LiveDesk provides state of the art Live Support System is the cost effective tool that helps you sell your product online and give superior customer support service. With just the click of the mouse, your web site visitors can contact your support team for live assistance through LiveDesk's live chat system.
Features
| Operators | ||
| Departments | ||
| Price | ||
| Real-Time Communication | ||
| Real-time Chats |  | |
| Multiple Chat Requests | | |
| Operator-to-Operator Chats | | |
| "Party is typing" Notify | | |
| Email Signature | | |
| Auto Save Transcripts | | |
| Search Transcripts | | |
| Department Share Transcripts | | |
| Email Transcripts | | |
| Capture Visitor Data | | |
| Sales and Marketing | ||
| Ad Tracking (Track'it) popular! - [click to learn more] | | |
| Track Visitor Refer URL popular! | | |
| Initiate (Proactive) Chat | | |
| PUSH HTML pages popular! | | |
| Customization and Administration | ||
| Operator Console Monitor | | |
| Operator Online/Offline Activity Monitor | | |
| Department Chat Icons Exclusive! | | |
| TEXT LINK to support | | |
| Remote Administration | | |
| Time Zone Setup | | |
| Spam Blocking | | |
| Chat Window Themes [ click to learn more ] | | |
| Reporting and Stats | ||
| Operator Rating System | | |
| Visitor Traffic Monitor popular! | | |
| Daily Request Reports | | |
| Log Transcripts | | |
| Efficiency Control | ||
| Hidden Departments - [click to learn more] | | |
| Traffic Monitor Refresh Rate | | |
| Knowledge Base (FAQ) Integration | | |
| Assign Operator to Multiple Departments popular! | | |
| Operator Auto-Reconnect | | |
| Canned Responses | | |
| Canned Commands | | |
| Department Canned Responses | | |
| Set Operator Request Order | | |
| Request Load Balancing | | |
| Request Polling | | |
| Set Request Polling Type | | |
| Transfer Calls | | |
| Support Hour Message | | |
| Sound Request Alert | | |
| Leave a Message | | |
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